Description
We take care of our employees, and they take care of our customers! Become a member of a global community!
The Trade Compliance Coordinator supports the efficient and timely movement of goods worldwide. Ensures legal compliance and provides import/export administration and control within rules and regulations.
Key Responsibilities:
- Build customer relationships and provide excellent customer service
- Identify and address issues that may impact customer satisfaction
- Monitor and manage ticketing system for customs compliance requests
- Monitor compliance at all times to ensure 100% adherence to laws, regulations, and corporate policy
- Verify and review shipping documents and commercial invoices
- Facilitate information gathering and evaluate import and export restrictions
- Advise customers on import and export restrictions and customs-related matters
- Track operational metrics and meet SLAs
- Escalate issues and keep management up-to-date
- Identify gaps in current processes and suggest opportunities for improvement
- Stay up-to-date on regulatory requirements and procedures
- Support project execution and drive assigned projects
- Own documentation and tracking of project issues
Personal Development:
- Meet company standards of 52 hours training per year
- Attend training classes when required
- Complete mandatory training when required
QUALIFICATIONS:
- Bachelor's degree or equivalent working experience
- 1-3 years related experience in customs compliance operations
- Understanding of international trade and customs regulations
- Knowledge of international air and ocean transport logistics processes
- Excellent customer service skills
- Risk-sensitive with excellent communication and interpersonal skills
- Self-starter with ability to triage and prioritize tasks
ADDITIONAL INFORMATION:
- Pay is commensurate with experience
- Expeditors offers excellent benefits, including paid vacation, health plan, life insurance, and 401(k) retirement savings plan
For more fresh new jobs, check out yubhub.co.