District Trade and Customs Compliance Manager

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Responsibilities and Duties

• Create a Tone of Compliance Messaging in Branches: Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented. Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success.
• Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance.
• Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.
• Lead by example, be consistent, and communicate with the RTCM and DTC, as required.

• Assess and Train: Serve as an instructor for at least 50% of annual training credits. Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
• In coordination with the RTCM and DTC, the DTCM will: visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined.
• Train branch personnel on Company escalation procedures.
• Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas.
• Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments.

• Monitor and Report on Branch Workflow: Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly.
• Monitor, assess (or participate in assessing), and implement corrective actions as instructed.
• Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.

• Escalate and Remediate: Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.).
• Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions.
• Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC.

• Stay Current on Subject Matter: Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM.
• In coordination with RTCM, the DTCM will: prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance.
• Actively participate in the continued training of staff in the area of Trade Compliance.
• Support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District.

• Create Customer Value: Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers.
• Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance.

• Service Provider Training & Reviews: In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors.
• In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.

QUALIFICATIONS

• A passion for Trade Compliance and doing the right thing.
• Proficiency in English and one of the local languages spoken in the District.
• A minimum of three (3) years at the Company or similar experience in trade and customs space.
• Demonstrate understanding of applicable Trade Compliance laws and regulations.
• Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. and the laws of other jurisdictions that have implemented U.N. Sanctions.
• No objection to background check, as permitted by applicable law.
• Passing score on the IATA/FIATA examination.
• DG certification(s).
• Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable.
• Product- or Service-specific export, import and/or operational training/certification.
• Customs Broker license (U.S.) or similar non-U.S. country license, where available.

ADDITIONAL INFORMATION

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus