District Trade Compliance Manager

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The District Trade Compliance Manager role is an integral part of Expeditors, a Fortune 500 company that provides customized logistics solutions and seamless, integrated information systems.

Responsibilities

• Proactively communicate and closely coordinate with Regional Trade Compliance Manager (RTCM), branch management, and the Director of Trade Compliance (DTC).
• Keep informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.
• Maintain knowledge about Expeditors' operating systems, including GCI, CFIT, EDMS, and ETMS, and how those systems support the Company's ongoing Trade Compliance goals and objectives.
• Communicate regularly with RTCM, branch management, and DTC to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals and objectives.
• Manage Trade Compliance program in the District, including training, monitoring, assessing, escalation, and guiding employees on Trade Compliance in the District and/or branch.

Create a Tone of Compliance Messaging in Branches

• Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented.
• Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success.
• Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance.

Assess and Train

• Serve as an instructor for at least 50% of annual training credits.
• Administer and execute the Company Trade Compliance program according to its objectives, policies, and procedures.
• In coordination with the RTCM and DTC, visit branches within the District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance, and customer service are intertwined.

Monitor and Report on Branch Workflow

• Assess preventive and noncompliance detection measures in the District/branch(es) and report to the RTCM regularly.
• Monitor, assess (or participate in assessing), and implement corrective actions as instructed.
• Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.

Escalate and Remediate

• Follow Company escalation procedures to resolve any non-compliance identified through any means.
• Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules, or regulation amendments, and related issues/questions.
• Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives.

Stay Current on Subject Matter

• Keep informed of all applicable Trade Compliance laws, rules, regulations, and directives in the District and communicate any changes to the DTC and RTCM.
• Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance.

Create Customer Value

• Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers.
• Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance.

Service Provider Training & Reviews

• In conjunction with the Regional DTC, RTCM, Service Provider Management, and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training.
• In conjunction with Service Provider Management and Product teams, review, assess, and potentially audit high-risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.

Qualifications

• Knowledge: Expeditors' Company Policies and Procedures, a passion for Trade Compliance and doing the right thing, Global Logistics Industry knowledge, passing score on the IATA/FIATA examination, DG certification(s), Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable.
• Skills: Proficient in MS Office, including Excel Formulas and Pivot Tables, strong organizational and analytical skills with an attention to detail, fluent in English, effective interpersonal skills, proven leadership attitude and skills.
• Behaviours: Emotional resilience, self-reflecting and open to feedback, initiative and ability to work in autonomy, role model of integrity and pride for all employees.

Additional Information

Expeditors offers excellent benefits, including paid vacation, holiday, sick time, health plan, life insurance, employee stock purchase plan, training and personnel development program, growth opportunities within the company, and employee referral program bonus.