Team Lead, Fraud Investigations (Cash & Banking)

Wealthsimple is looking for a Team Lead, Fraud Investigations (Cash & Banking) to join their Security & Risk CXO Group. The successful candidate will provide first-line supervision of Investigators to mitigate risks at Wealthsimple. The role involves leading the weekend Cash & Banking fraud team, overseeing investigations into outgoing money movement fraud and deposit fraud, and championing cross-institutional fraud recovery efforts.

Responsibilities:

• Lead the weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes
• Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments, and bank drafts
• Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT, and direct deposit fraud
• Review and action Ops Sign Off requests in a timely manner
• Act as the weekend escalation point for urgent fraud events, scams in progress, and large-value transactions
• Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions
• Manage day-to-day production for the shift, including ticket prioritization and team updates
• Provide subject matter expertise on current and emerging fraud typologies
• Collaborate cross-functionally with Product, Risk, AML, Legal, and Operations teams to strengthen fraud controls

Requirements:

• Bachelor's Degree or equivalent work experience
• 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment
• Hands-on experience investigating both money movement fraud and deposit fraud
• 2+ years experience in a supervisory or lead role managing a team handling fraud investigations
• Strong understanding of Canadian banking and payment regulations
• Sound judgment under pressure and the confidence to make decisions independently
• Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness
• Exceptional verbal and written communication skills

Nice to Have:

• Experience with real-time payments or after-hours fraud coverage
• Experience leading fraud recovery efforts with other financial institutions
• Bilingual, fluent in both English and French

Benefits:

• Top-tier health benefits and life insurance
• Long-term group savings with employer match
• 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year
• 90 days away: work outside Canada for up to 90 days per year
• Employee resource groups