Executive Assistant, CTO & Team Lead

We believe that the way people interact with their finances will drastically improve in the next few years.

As an Executive Assistant at Plaid, you will serve as a strategic partner to the CTO and Head of Product Engineering while managing our EPDD Executive Assistant team.

Responsibilities:

• Provide sophisticated administrative and strategic support to the CTO and Head of Product Engineering.
• Act as a bridge between the Office of the CTO and the broader EPDD leadership team to ensure organisational goals are reflected in leadership's time allocation.
• Lead cross-functional initiatives and specialised projects that impact the entire EPDD organisation.
• Draft and manage high-stakes internal communications and "All Hands" content, ensuring tone and messaging are aligned with Plaid's culture.
• Oversee the EPDD administrative budget, vendor relationships, and large-scale resource allocation for team connection and events.
• Directly manage, mentor, and develop the EPDD EA team, establishing performance standards and career development paths.

Requirements:

• 8+ years of experience in administrative or project support, with at least 3+ years specifically in a people management or team mentorship capacity.
• Proven ability to manage "up and across," influencing C-suite executives and cross-functional partners with composure and discretion.
• A track record of moving beyond tactical execution to solve systemic organisational challenges.
• Comfort working within a fast-paced, high-growth technology environment; familiarity with the rhythms of Engineering and Product teams is a plus.
• Exceptional EQ and communication skills, with the ability to navigate ambiguity and manage sensitive personnel or organisational matters.

Our mission at Plaid is to unlock financial freedom for everyone.

Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).