Description
As a Supervisor at KPN's Purmerend store, you will lead a team to provide excellent customer experiences and achieve sales results.
Your main responsibilities include:
- Motivating and coaching colleagues to deliver optimal customer interactions
- Contributing to the development of your team's skills through coaching and feedback
- Evaluating daily progress with your cluster manager
- Acting as the first point of contact for complex issues and emergencies
To succeed in this role, you should have:
- At least MBO 4 level education
- Experience in sales, service, and customer contact
- Leadership and coaching skills
- Ability to motivate others to perform optimally
- Good listening and delegation skills
- Availability of at least 36 hours per week
In return, KPN offers:
- A gross monthly salary of €3106-€4316, depending on experience
- A 13th month salary
- Annual salary increases based on CAO
- €1500 per year in training budget
- Flexible vacation days
- 50% discount on KPN products and services
- Good travel reimbursement
- Lease bike option
- Excellent pension conditions
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