Description
Samsara is seeking a Strategic Implementation Consultant to join their Customer Success team. The consultant will work with large-scale customers to deploy and adopt Samsara's IoT solutions for their fleet and industrial assets.
The role involves owning the customer relationship and ensuring a successful deployment of Samsara's solution. The consultant will work cross-functionally with Sales, Support, Sales Engineering, and Product teams to deliver an exceptional experience for customers.
Key responsibilities include:
- Managing the deployment of Samsara technology to large-scale customers
- Creating launch plans and roadmaps to increase product usage
- Tracking implementation progress, participation, product adoption, and account health
- Running training sessions and demonstrating Samsara's technology
- Serving as a mentor to the wider Customer Success and Support teams
Requirements for the role include:
- 6+ years of experience in a senior Customer Success, account management, or strategic consulting role
- Enterprise SaaS experience preferred
- Strong priority management and high emotional intelligence
- Experience supporting or working with technical products
- Solutions-oriented with strong problem-solving skills
- Excellent consultative skills with experience in end-to-end system implementations
The compensation range for this role is $100,406 - $153,409 USD per year. Samsara offers a flexible working model, a professional development stipend, comprehensive health and parental leave plans, and more.
For more fresh new jobs, check out yubhub.co.