Strategic Account Manager

We are seeking a Strategic Account Manager to join our team at Davies Technology Solutions (DTS). As a Strategic Account Manager, you will be responsible for identifying and pursuing opportunities to expand the range of DTS products and solutions within existing client accounts.

Key Responsibilities:

• Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
• Meet or exceed sales targets and contribute to the overall revenue growth of DTS.
• Conduct regular meetings and touchpoints to understand client needs, challenges, and opportunities.
• Analyze client accounts to identify opportunities for cross-selling additional DTS products and solutions.
• Develop tailored strategies to introduce new products to existing clients, aligning with their business goals and needs.
• Prepare and present proposals, product demonstrations, and business cases to clients, highlighting the value and benefits of the new offerings.
• Negotiate terms and close sales, ensuring a seamless transition and implementation of new products.
• Work closely with the Client Success Team to gain insights into client satisfaction and dynamics.
• Collaborate with SMEs to provide clients with detailed product knowledge and technical expertise during the sales process.
• Maintain a robust sales pipeline, tracking opportunities from initial contact through to closure.
• Use CRM tools to document client interactions, manage sales activities, and monitor progress.
• Stay informed about industry trends, competitive landscape, and client needs to inform growth strategies and identify new opportunities.
• Track and report on key performance indicators (KPIs) related to client growth, sales activities, and revenue generation.

Skills, Knowledge & Expertise:

• Minimum of 5-7 years of experience in sales, account management, or business development, preferably within the technology sector.
• Proven track record of success in cross-selling and expanding client accounts.
• Strong sales and negotiation skills.
• Excellent relationship-building and client management abilities.
• Proficiency in using CRM software and sales analytics tools.
• Results-driven with a strong focus on achieving sales targets.
• Highly collaborative with the ability to work effectively in cross-functional teams.
• Strategic thinker with strong problem-solving skills.
• In-depth knowledge of sales strategies, account management, and cross-selling techniques.
• Ability to build and maintain strong relationships with key stakeholders and decision-makers.
• Strong analytical skills to interpret client data and market insights.
• Exceptional written and verbal communication skills.
• Proven ability to manage multiple clients and projects simultaneously, ensuring timely and successful outcomes.

Benefits:

• Medical, dental, and vision plans to support your health and that of your family.
• A 401(k) plan with employer matching.
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays.
• Life insurance and short-term and long-term disability coverage.