Description
At Agoda, a travel booking platform and accommodation service, you will work as a Strategic Account Manager, serving as the main contact between accommodation partners and Agoda.
Your responsibilities include:
- Developing long-lasting relationships with key supply partners to enable Agoda's growth in the region
- Maintaining regular and meaningful engagement with Agoda's key supply partners
- Analyzing large datasets to propose tailor-made solutions to Agoda's supply partners
- Leveraging analytical and problem-solving skills to identify new opportunities to grow Agoda's business
- Training and informing clients of new and existing technologies, tools, and models
- Preparing materials to aid in growing the business during partner meetings
- Responding to partners' requests in a timely and effective manner
- Gaining buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda's competitiveness
- Leveraging product offerings to match market demands to maximize the ability to convert passive customers into active ones
- Delivering on country KPIs, growth targets, and country strategic initiatives
- Supporting the Area Manager in preparing country reporting for senior stakeholders
To succeed in this role, you will need:
- A bachelor's degree
- Minimum 3-5 years of experience in business development and/or account management
- Strong interpersonal skills and the ability to influence both external and internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional 'get it done' attitude and work ethic
- Proven success in acquiring, building, and maintaining long-term customer relationships
- Adaptability to change and ability to work in a fast-paced environment
- Ability to create new, innovative ideas
- Strong proficiency in English and Bahasa Malay
It's great if you have:
- An MBA or master's degree
- Experience in the travel industry
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