Description
Salesforce is seeking a Specialist Solution Engineer to join their Emerging Business Unit, focusing on products in a similar growth lifecycle phase. The successful candidate will operate as a subject matter expert, articulating the value of Salesforce's solutions and their seamless integration within the broader Salesforce portfolio.
The Specialist Solution Engineer will be instrumental in demonstrating and evangelizing Agentforce IT Service, which revolutionizes how employees get help and how IT teams deliver it. The solution is built on the world's #1 Service Cloud platform and replaces outdated 'portal-to-ticket' systems with an agent-first, conversation-first, workflow-driven experience.
Key responsibilities include:
- Delivering conversational, always-on support
- Automating end-to-end incident management
- Unifying IT and HR service on one platform
- Gaining full visibility with a native CMDB
- Boosting productivity and reducing costs
- Enabling the agentic enterprise
Salesforce offers a range of benefits, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
The typical base salary range for this position is $134,750 - $180,250 annually. However, there is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $198,170 per year.
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