Description
We are seeking a Server Assistant to join our team at Fairmont Waterfront, a luxury hotel located on Vancouver's waterfront.
As a Server Assistant, you will provide exceptional service to our guests, supporting Food & Beverage Servers in all aspects of the dining experience. You will assist guests with menu inquiries, ensure proper setup of side stations, and maintain knowledge of beverage lists, promotions, and menu items.
Responsibilities:
- Provide professional, friendly, and engaging service to guests
- Assist Food & Beverage Servers with all aspects of the dining experience
- Inform and assist guests regarding menu items
- Ensure proper setup of all side stations in the outlet
- Maintain full knowledge of beverage lists, promotions, menu items, and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Availability to work varied shifts, including early mornings, late evenings, weekends, and holidays
Qualifications:
- Previous service experience is an asset
- Previous Point of Sale system experience is an asset
- Excellent communication and organizational skills
- Ability to focus on guest needs, remaining calm and courteous
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Possession of the Serving It Right Certificate
Benefits:
- Competitive hourly rate of $22.79 per hour following 90 days of service
- Discounted rates at over 5,800 Accor hotels worldwide
- Food and beverage discounts
- Transit reimbursement program
- Subsidized meals during shifts
- Comprehensive benefits package, including medical, dental, and vision coverage
- Pension plan
- Opportunities for growth and development within Accor Group
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