Description
Fin, now part of Salesforce, is seeking a Senior Solutions Architect to join their Customer Solutions Team. The successful candidate will engage directly with customers as a trusted advisor, defining and demonstrating value across the sales cycle.
What's the opportunity? As a Senior Solutions Architect, you will play a pivotal part in identifying and addressing customer needs, partnering with Product, R&D, and Engineering to ensure customer insights are at the core of AI-powered solutions.
What will I be doing?
- Lead technical discovery to identify and address customer needs
- Deliver exceptional pre-sales experiences by articulating Fin's value and technical expertise
- Conduct impactful solution reviews and in-depth technical sessions
- Design and lead tailored Proof of Concepts (POCs) showcasing Fin's capabilities
- Serve as the primary resource for RFPs and customer security questions
- Collaborate cross-functionally with Product and Engineering to represent the customer voice
- Build trust with customers through empathetic and curious approaches
- Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook
What skills do I need?
- Minimum 5 years of experience in a technical pre-sales role
- Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
- Ability to solve problems independently and thrive in collaborative team environments
- Proven time management skills in dynamic team environments
- Demonstrated ability to quickly identify and communicate value propositions throughout the sales cycle
- Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
- Familiarity with managing POCs, RFPs, and addressing complex security questions
- Excellent communication and interpersonal skills with a passion for leading with empathy and curiosity
Benefits
- Hybrid working policy with flexibility to work from home
- Support for health and wellbeing, family, time away from work, and financial future
- Opportunities for growth and professional development
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