Senior/Lead, HR Business Partner, Operations

Adyen is looking for a strategic yet hands-on Senior/Lead HR Business Partner to build and execute a people strategy for their global Operations organisation, based in Amsterdam.

As a Lead HRBP, youʼll be part of the Operations Leadership Team, co-creating and driving the people strategy across their global Operations domains and partnering closely with senior leaders and their Operations HRBPs to enable business success.

Responsibilities:

• Create and execute a people strategy for 3 Operations Domains in partnership with regional Operations HRBPs.
• Partner with leaders across Operations to create a people strategy that supports employee development, organisational growth, and alignment with Adyenʼs leadership values.
• Provide strategic HR guidance and coaching to leaders on topics including performance management, feedback, employee relations, and engagement.
• Use people data and insights to identify trends, spot challenges, and recommend data-driven improvements.
• Support a culture of feedback, including guiding underperformance and improvement discussions with empathy and clarity.
• Champion diversity, equity, and inclusion by supporting initiatives and cultivating inclusive team environments.
• Be an advocate for Adyen employees, ensuring they thrive and grow within a high-performance, high-growth culture.

Requirements:

• 8+ years of HRBP experience, in a fast-paced, global, matrixed organisation, partnering with all levels of leadership.
• Strong knowledge and experience supporting tech and product teams in an HR function including familiarity with engineering roles, agile methodologies, and the nuances of tech recruitment.
• Deep expertise in HR practices, including performance management and employee relations.
• Trusted advisor who builds strong relationships and thrives in an evolving, unstructured environment.
• A "builder" and change agent with a continuous improvement mindset, comfortable challenging the status quo to drive efficiency and cultural alignment.
• Adept at organisational dynamics, fostering healthy, motivated teams.
• Hands-on yet collaborative, always seeking simpler, more automated solutions.
• Exceptional problem-solver and communicator, able to develop and articulate fact-based solutions.

What's next?

Ensuring a smooth and enjoyable candidate experience is critical. They aim to get back to you regarding your application within 5 business days. Their interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.