Description
We are seeking an experienced Senior F&B Manager/Subgerente de Alimentos y Bebidas to lead our Food and Beverage team at Soho House Mexico City.
As a Senior F&B Manager/Subgerente de Alimentos y Bebidas, you will be second-in-command of the Food and Beverage department and work closely with the Food and Beverage Director to ensure operational excellence, financial objectives, and exceptional experiences for members and guests.
Key responsibilities:
- Oversee daily Food and Beverage operations, ensuring quality, service, and hospitality standards
- Collaborate with the Club Manager on operational and commercial strategies, assuming leadership in their absence
- Maintain an active presence on the floor, leading by example and ensuring exceptional experiences
- Develop and supervise leaders in each Food and Beverage area, providing coaching and feedback
- Ensure effective staffing, productivity, and task distribution among teams
- Coordinate with other departments for services, events, and special activities
- Identify improvement opportunities and implement initiatives to enhance efficiency and member experience
- Monitor budget, P&L, and financial forecasts, implementing corrective actions as needed
- Analyse key performance indicators, including sales, labour cost, productivity, and member satisfaction
- Drive commercial initiatives, activations, and sales opportunities to increase revenue
- Supervise inventory, purchasing, waste control, and financial controls
- Lead performance evaluations, development plans, and talent succession within the Food and Beverage department
- Participate in recruitment, integration, training, and retention processes
- Manage performance, labour relations, attendance, and discipline with People & Development
Requirements:
- Minimum 5 years of experience in a similar role
- Detail-oriented, process-focused, and problem-solving skills in fast-paced environments
- Experience with Micros, Open Table, Opera, or other hospitality technologies
- Influential leader with positive communication and team management skills
- Passionate about food and beverage trends, best practices, and local health and safety regulations
- Ability to manage staff and achieve financial objectives
- Customer and service-oriented, with flexibility and proactivity
- English proficiency required; knowledge of Spanish an asset
- Inventory control knowledge
Physical requirements:
- Ability to stand and walk for extended periods
- Frequent movement between operational areas, including stairs and service spaces
- Ability to lift, push, pull, or transport objects up to 14 kg (30 lb)
- Ability to bend, kneel, lean, and stretch as needed
- Ability to respond effectively in dynamic environments and maintain a presence during the entire shift
- Flexibility to work varied schedules, including nights, weekends, and holidays
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