Description
HSBC International Wealth and Premier Banking (IWPB) is seeking an experienced professional to join our team as a Senior Customer Development Representative in Shanghai.
In this role, you will be responsible for the successful implementation of Premier Acquisition strategies, acquiring new-to-bank customers via central or self-generated leads, and delivering high-quality service to our highest-value personal clients.
Key responsibilities include:
- Developing strong working relationships with relevant business areas
- Delivering high-standard customer service to meet customer satisfaction
- Completing simple retail sales
- Acquiring new-to-bank customers
Requirements:
- Bachelor's degree or equivalent experience
- Minimum of one year of proven and progressive financial services and/or retail sales experience
- Sound knowledge of various forms of deposits, WEM products, mortgages, etc.
- Knowledge of laws and regulations governing banks and the finance industry
- Strong presentation and sales skills
- Objection-handling techniques and ability to work under pressure
- Good interpersonal and communication skills
- Customer service orientation
HSBC offers a culture where all employees are valued, respected, and have opportunities for growth and development.
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