Sales Development Representative (SDR)

As a Sales Development Representative, you'll develop and manage a sales pipeline by prospecting for new opportunities, identifying upsell and cross-sell possibilities, and driving revenue growth. You'll work closely with your team and leadership to hit ambitious targets while maintaining accurate records and continuously improving your skills in a fast-paced, goal-oriented environment.

Key Responsibilities

• Prospect for new sales opportunities, develop a pipeline, and close opportunity or execute renewal contracts.
• Identify upsell and cross-sell opportunities and pass them to an appropriate resource.
• Hit or exceed your monthly and annual targets and maintain consistently strong performance at 100% of your YTD goals.
• Hit or exceed your daily contact targets and activity metrics.
• Actively engage in the coaching process, partnering well with managers and individuals on your teams to share ideas and learn from each other.
• Accurately and in a timely manner, log all activities and customer contacts in Salesforce.

Required Qualifications

• 1 – 3 years of experience working on: Sales (B2C/Cold calling), Retention, or Credit & Collections.
• Excellent verbal and written communication in Spanish and English.
• Strong interpersonal skills (personable and professional).
• Ability to conduct yourself in a professional manner.
• Intermediate computer skills and ability to navigate software programs such as Microsoft Office.
• Commitment to a schedule that coincides with the customer's workday.

Preferred Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in CRM systems.
• Agile learner – Ability to learn something new quickly.
• Motivated and competitive with a positive attitude.
• Demonstrate the ability to rapidly learn new knowledge and acquire new skills.
• Maintain stable performance under pressure and handle stress professionally.
• Display determination, persistence, and patience and be resilient.

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.