Senior Customer Development Representative, Shanghai Xuhui ITC Tower Sub-branch

We are seeking an experienced professional to join our team as a Senior Customer Development Representative in Shanghai. You will be responsible for implementing Premier Acquisition strategies, acquiring new-to-bank customers, and delivering high-quality customer service.

Responsibilities:

• Implement Premier Acquisition strategies
• Acquire new-to-bank customers via central or self-generated leads
• Complete simple retail sales to deliver high-quality service to high-value personal clients
• Develop strong working relationships with relevant business areas
• Deliver high-standard customer service to meet customer satisfaction

Qualifications:

• Bachelor's degree or equivalent experience
• Minimum of one year of proven and progressive financial services and/or retail sales experience
• Sound knowledge of various forms of deposits, WEM products, mortgages, etc.
• Knowledge of changing laws and regulations governing banks and finance, consumer trends, competitor offerings, economic and foreign currency markets
• Strong presentation and sales skills, objection handling techniques, and ability to work under pressure
• Good interpersonal and communication skills, customer service orientation
• Attain professional and regulatory qualifications as required by the market and internal standards as required by HBCN