Security Officer

We are seeking a Security Officer to join our team at The Rock, Bury. As the public face of the Security Team, you will be responsible for providing exemplary standards of Security and Customer Service to clients and visitors.

Key responsibilities include:

• Interacting with visitors and tenants, delivering first-class customer-focused service
• Conducting regular patrols of the shopping centre, being proactive and looking for opportunities to assist visitors
• Safeguarding the site, ensuring a safe and non-threatening environment for all visitors and tenants
• Managing incidents in accordance with site policies and procedures
• Liaising with the site control room, reacting to incidents, and supporting colleagues
• Reporting unsecure areas of the site to the Control Room and taking action to resolve
• Recording and logging non-conformances and emergencies with the control room operatives
• Dealing efficiently and effectively with emergencies, keeping the Centre team informed
• Monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company policies
• Maintaining vigilance and highlighting managing unauthorised access by banned individuals
• Adhering to radio procedures and notebook policies

Requirements:

• Valid SIA Licence
• 5-year checkable background
• Eligibility to work within the UK

Benefits:

• 24/7 GP access for you and your immediate family
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app