Description
We are seeking a Sales Processing Associate to join our team. As a Sales Processing Associate, you will execute operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation.
Responsibilities:
- Provides high-level support for sales processing activities for multiple business areas or groups.
- Demonstrates mastery across all sales processing areas, including pricing and creating quotes for the most highly complex deals.
- Registers information and produces documentation.
- Executes order execution, billing, and invoice production.
- Configures order systems according to process standards and with limited customization.
- Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards.
- Evaluates order documentation, methods, and reports.
- Works with stakeholders and leadership to identify areas for process improvement, implement changes, and communicate and drive greater efficiency and accuracy.
- Provides guidance to and may directly supervise the work of less-experienced staff members.
Education and Experience Required:
- High school or equivalent secondary education certification required.
- Bachelor's degree preferred.
- Typically 6+ years experience.
Knowledge and Skills:
- High-level administrative and overall documentation and information management skills.
- Leading and overseeing the work of teams to perform tasks.
- Proficient in multiple word processing, spreadsheet, and presentation software packages.
- Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting, and data search.
- Expert understanding of basic and advanced order processes, systems configurations, and documentation requirements.
- Able to identify and suggest areas for improvement.
- Strong written and verbal communication skills.
- Mastery in English and local language.
- Ability to effectively communicate issues and negotiate resolution with local, group, and senior management.
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