Description
We are seeking a Sales Processing Associate to join our team in Chennai, Tamil Nadu, India. This role is designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
As a Sales Processing Associate, you will provide overall support for sales processing activities for an assigned or multiple business areas or groups. You will demonstrate comprehensive knowledge and mastery in multiple sales processing areas, including pricing and creating quotes for moderately- to highly-complex deals, registering information and producing documentation, order execution, billing and invoice production, and configuration of order systems according to process standards and with occasional customization.
Responsibilities:
- Provides overall support for sales processing activities for an assigned or multiple business areas or groups.
- Demonstrates comprehensive knowledge and mastery in multiple sales processing areas, including: pricing and creating quotes for moderately- to highly-complex deals, registering information and producing documentation, order execution, billing and invoice production, and configuration of order systems according to process standards and with occasional customization.
- Reviews and provides oversight of all sales processing documentation and systems, including data entry and completion.
- Works with stakeholders to identify areas for process improvement and propose changes to increase quality awareness and culture in the organization.
- Develops customized data collection forms, methods and reports in response to business requests and in accordance with sales processing systems and standards.
- Provides guidance to less-experienced staff members.
Education and Experience Required:
- High school or equivalent secondary education certification required.
- Bachelor's degree preferred.
- Typically 4 - 6 years experience.
Knowledge and Skills:
- High-level administrative and overall documentation and information management skills.
- Proficient in multiple word processing, spreadsheet, and presentation software packages.
- Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search.
- Complete understanding of basic and advanced order processes, systems configurations and documentation requirements.
- Able to identify and suggest areas for improvement.
- Strong written and verbal communication skills.
- Mastery in English and local language.
- Ability to effectively communicate issues and negotiate resolution with local and group management.
We offer a comprehensive suite of benefits that supports the physical, financial, and emotional wellbeing of our team members and their loved ones. We invest in your career and provide specific programs to help you reach your career goals. We are an inclusive and accessible workplace that celebrates individual uniqueness.
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