Description
As a Sales Manager at Freshworks, you will drive revenue growth and account expansion across a defined portfolio of paying customers in France.
You will be obsessive about customer ROI and real business value realisation, managing a horizontal book of strategic accounts spanning Mid-Market and Enterprise tiers.
Your responsibilities include:
- Driving ARR expansion and retention across your assigned book of accounts
- Collaborating with Customer Success Managers to maximise product adoption and mitigate churn risk
- Championing the core Freshworks portfolio and capitalising on strategic acquisitions
- Engaging with IT teams to CIOs and delivering strategic, board-level impact briefings
- Managing end-to-end renewal cycles and maintaining disciplined CRM hygiene
Requirements:
- 7+ years of quota-carrying B2B SaaS account management or direct sales experience
- Proven track record of growing ARR through account expansion, cross-selling, and client retention
- Strong background in IT Service Management and modern enterprise cloud software
- Full professional fluency in English and French
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