Enterprise Account Manager, HP Additive Manufacturing

We are seeking an Enterprise Account Manager to lead the growth of HP Additive Manufacturing, Multi Jet Fusion, and Industrial Filament business within enterprise accounts. As a key member of our sales team, you will develop and execute strategic account plans, build strong client relationships, and collaborate with stakeholders to drive revenue growth.

Responsibilities:

• Develop and implement strategic account business plans to expand the organization's presence within enterprise accounts
• Build strong professional relationships with clients, maintaining a high level of customer loyalty and understanding their unique needs
• Collaborate with internal and external stakeholders to execute account business plans and support complex deals
• Engage with partners to improve win rates and delivery, meeting or exceeding revenue and margin quotas
• Leverage Additive Manufacturing/3D Print industry knowledge to identify and pursue new opportunities in existing engagements
• Resolve complex customer issues, collaborating with internal teams to ensure timely resolution and maintain high client satisfaction
• Analyze account performance data, track key performance indicators, and provide data-driven insights to clients for continual improvement
• Lead contract renewal negotiations, manage pricing discussions, and secure contract extensions with favorable terms for both parties
• Provide guidance and mentorship to junior account managers

Education & Experience Recommended:

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or a related discipline
• Typically 7-10 years of work experience in the Additive Manufacturing/3D Print Market, preferably in customer relationship management, account management, or a related field

Knowledge & Skills:

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions
• Fluent or professional proficiency in Spanish and Portuguese language skills preferred

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Long-term/short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave and 13 paid holidays