Room Attendant

At Rimrock Banff, we create luxury experiences that move people. As a Room Attendant, you bring our signature standards of care to life through meticulous room presentation.

Job Overview You ensure every guest enters a space that feels immaculate, welcoming, and prepared with precision. This role is rooted in consistency, accuracy, and quiet excellence.

Responsibilities

• Clean and maintain guest rooms to the highest standards, ensuring all surfaces, linens, and amenities reflect Rimrock's elevated expectations.
• Replenish towels, linens, guest supplies, and amenities in alignment with hotel brand guidelines.
• Perform turn-down service and deliver personalized touches when required.
• Report damages, repairs, maintenance needs, or unusual guest room conditions promptly to supervisors.
• Follow all safety, hygiene, and sustainability procedures.
• Complete daily task assignments methodically, ensuring rooms are cleaned within expected timeframes and to quality standards.

Qualifications

• Previous experience in housekeeping or hospitality preferred, but structured training is provided.
• Strong focus on detail, consistency, and accuracy.
• Ability to work independently in a steady, task-oriented environment.
• Excellent time-management and organizational skills.

Physical Demands

• Frequent standing, walking, bending, and reaching throughout the shift.
• Lifting, carrying, or moving items such as linens, amenities, and cleaning equipment (up to 30 lbs).

Benefits

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings.
• Employee travel program with discounts on room rates and food & beverage at Accor properties worldwide.