Mini Bar Attendant

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from Dubai.

As a Minibar Attendant, you will play an important role in enhancing the in-room guest experience by ensuring that minibar facilities are consistently stocked, clean, and well maintained.

Key Responsibilities:

• Replenish guest room minibars in accordance with established hotel standards and product par levels.
• Conduct daily minibar checks to ensure all items are properly stocked, presented, and within their expiry dates.
• Accurately record minibar consumption and update charges in the hotel's designated system.
• Ensure all minibar postings are completed promptly and accurately to avoid billing discrepancies.
• Check minibar refrigerators for cleanliness, functionality, and appropriate temperature.
• Ensure all minibar products are properly arranged, presented, and maintained in accordance with hotel standards.
• Monitor stock levels, report shortages, and coordinate replenishment requests with the relevant team.
• Conduct regular inventory checks and assist with monthly stocktaking.
• Check product expiry dates and follow proper stock rotation procedures using FIFO (First In, First Out).
• Report damaged, missing, expired, or incorrectly charged minibar items to the supervisor.
• Coordinate with the Front Office, Housekeeping, and Food & Beverage teams to ensure accurate billing and smooth operations.
• Respond promptly to guest requests relating to minibar replenishment and enquiries.
• Maintain cleanliness and organization of minibar storage areas, trolleys, and equipment.
• Handle all minibar products carefully and ensure proper storage to maintain quality and freshness.
• Follow hotel procedures relating to hygiene, food safety, and guest room access.
• Respect guest privacy and maintain confidentiality while working in occupied guest rooms.
• Minimize wastage and support effective stock control and cost-management initiatives.
• Maintain professional grooming standards and demonstrate the Fairmont values and Heartist culture.
• Perform any other reasonable duties assigned by the Supervisor or Department Head.

Qualifications:

• Previous experience in minibar operations, housekeeping, food and beverage, or a similar hospitality role is an advantage.
• Basic knowledge of food and beverage products and stock handling procedures.
• Basic computer skills and familiarity with hotel operating systems is preferred.
• Good command of spoken English; additional languages are an advantage.
• Strong attention to detail and numerical accuracy.
• Good organizational and time-management skills.
• Honest, reliable, and responsible, with the ability to handle inventory and billing accurately.
• Ability to work independently and as part of a team.
• Flexible to work shifts, weekends, and public holidays.

Physical Requirements:

• Requires frequent movement between guest rooms and minibar storage areas.
• Ability to lift, carry, and transport minibar supplies and replenishment trolleys.
• Ability to stand and walk for extended periods.

Benefits:

• Comprehensive medical coverage as per company policy.
• Enjoy meals on duty.
• All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.
• Enjoy special discounts at our restaurants and outlets.
• Benefit from a wide range of learning opportunities and development programs through our Academy.
• Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.
• Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.