Housekeeping Attendant

SLS Dubai Hotel and Residences, a 5-star luxury lifestyle hotel under AccorHotel, is seeking a Housekeeping Attendant.

The successful candidate will be responsible for:

• Cleaning and servicing bedrooms, bathrooms, and associated areas to the required standard of hygiene and cleanliness
• Re-sheeting rooms daily with clean linen, dusting furniture, fully cleaning bathrooms, replenishing guest supplies and stationery, and vacuuming rooms thoroughly
• Recording serviced rooms on worksheets, reporting any issues or rooms that cannot be serviced
• Ensuring VIP gifts are replenished daily
• Assisting Floor Supervisors with guest room flowers and plants
• Disposing of rubbish and dirty linen correctly
• Maintaining a respectful rapport with guests, handling their requirements and enquiries, and resolving complaints promptly
• Following key signing procedures and taking responsibility for assigned keys
• Reporting lost property to the Director of Housekeeping or Manager in charge
• Assisting with stocktaking and special cleaning projects as required
• Ensuring hotel linen is treated correctly and guest property is handled efficiently
• Reporting any damage or shortages to the Floor Supervisor

The ideal candidate will have:

• Proven experience as a Housekeeping Attendant in a 4/5-star hotel environment
• One to two years of experience in a public contact position, preferably in an upscale or lifestyle brand hotel
• Computer skills and ability to enter and locate work-related information using point of sale systems
• A gracious, friendly, and fun demeanor
• Multitasking and attention to detail skills
• Strong verbal and written communication skills in English
• Ability to work independently and as part of a team