Responsable Grands Comptes (Local Account Manager) - H/F - Roissy CDG

We care for our employees, and they care for our clients! Join a global community!

The international logistics industry is a vital part of global trade, and at Expeditors, we manage the global supply chain. Our organisation is built on professionalism, leadership, and a friendly environment that fosters innovative and customer-centric approaches to logistics.

As a Local Account Manager, you will be a strategic partner to our clients, responsible for managing, retaining, and developing a portfolio of international accounts. Your goal is to build lasting relationships, drive growth, and provide a differentiated customer experience through our global network.

Key responsibilities:

• Develop trust-based relationships with key decision-makers and stakeholders of assigned accounts.
• Create and implement development plans aligned with clients' and Expeditors' strategic objectives.
• Conduct business reviews, track performance indicators (KPIs), and identify opportunities for continuous improvement and value creation.
• Detect and develop new business opportunities through upselling, cross-selling, and diversifying our solutions.
• Proactively manage the sales pipeline, analyse trends, and implement action plans to secure and grow the client portfolio.
• Coordinate internal stakeholders (sales, operations, products, and support functions) to ensure a consistent and high-performing customer experience internationally.
• Utilise CRM tools, reports, and commercial analyses to inform decision-making and ensure data quality.

Qualifications: We are looking for a dynamic, customer-focused, and results-driven individual with strong relational skills, solid analytical capabilities, and a genuine appetite for commercial development and strategic account management.

Additional Information:

• 12 days of paid leave per year
• Up to 26 days of telework per year
• Company health insurance
• Opportunities for career advancement within the organisation
• Internal training plan
• Meal vouchers (11 euros per day)

Salary: between 34,000 and 39,000 euros gross per year, paid over 13 months, plus attractive performance-related commissions.