Account Manager

As an Account Manager at Expeditors, you will develop, maintain, and manage global activity with one of our top customers to achieve optimum business retention and development.

You will ensure that the customer's cross-functional and geographical operational requirements are proactively identified and serviced, acting as the chief revenue growth champion and orchestrator for global strategic business planning and execution.

Your responsibilities will include:

• Understanding the global customer's profile, needs, and expectations
• Retaining existing business and continuously pursuing global business development
• Creating a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
• Leading the Quality Business Review process with the customer and internal stakeholders to ensure customer loyalty and KPI performance reporting standards
• Serving as the liaison between the customer and Expeditors to help build and solidify the business partnership between the two companies
• Managing customer service responsibilities and expectations of multiple strategic accounts ensuring business continuity with each customer
• Acting as the face of Expeditors and representing the culture and professionalism at all times with each customer

Expeditors offers excellent benefits, including paid vacation, holiday, and sick time, health plans, life and long-term disability insurance, 401(k) retirement savings plan, employee stock purchase plan, and training and personnel development programs.