Description
We are seeking a Local Account Manager to develop, maintain, lead, and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). As a Local Account Manager, you will continually seek opportunities for service enhancement and improved tactical management, and increase our share of customer business on an annual basis.
Key Responsibilities:
- Develop and maintain strong relationships with customers throughout their business hierarchy
- Create and communicate a strategic business plan for customers
- Initiate value-added solutions
- Develop relationships within the customer's organization
- Promote Expeditors marketing activities and customer events
- Manage activity in the CRM
- Maintain customer SOPs
- Leverage and implement Expeditors reporting tools and value-add solutions
- Evaluate usage and quantify cost savings/cost avoidance
Requirements:
- University/College degree or equivalent business qualifications
- Minimum 3 years Expeditors experience
- Proven work experience in business development
- Knowledge of Expeditors' products and services
- Knowledge of required Expeditors' operating systems
- Proficient in MS Office and CRM Software
- Strong presentation skills
- Strong analytical skills
- Proven problem-solving and interpersonal skills
- Excellent PC skills including word processing, presentation, and spreadsheet programs
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