Description
As a Registered Client Associate, you will be a trusted resource to our clients, advisors, and branch. You will use your administrative and operational skills to help our advisors manage and grow their business. You will demonstrate a client-first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence in a fast-paced, professional, and collaborative environment.
Responsibilities:
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
- Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
- Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires, and ACH's in a timely manner.
- Maintain confidentiality in accordance with RBC's Code of Conduct.
Requirements:
- Bachelor's degree or job-related experience
- Strong soft skills including verbal and written communication, people, organisational, and client service skills
- Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
- Series 7 and 66 (or 63/65) licenses
- Ability to adapt to a rapidly changing business and technology environment
Benefits:
- Competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to build close relationships with clients.
Salary: $45,000 - $70,000 per year
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