Description
We are seeking a Refuse & Recycling Chargehand to join our Waste Services team and help deliver an essential frontline service to residents and businesses across the borough.
As a Refuse & Recycling Chargehand, you will lead a collection crew on a daily basis, ensuring refuse and recycling collections are completed safely, efficiently and to a high standard. You will act as the crew's first point of contact, oversee safe working practices, undertake reverse assist duties and serve as a key link between the service and residents whilst out on collections.
Key Responsibilities:
- Lead and support a refuse and recycling crew on daily collection rounds.
- Ensure waste and recycling collections are completed safely, efficiently and to agreed standards.
- Undertake reverse assist duties and support the driver with safe vehicle manoeuvres.
- Act as the first point of contact for members of the public regarding service-related enquiries.
- Ensure all health and safety procedures are followed and appropriate PPE is worn.
- Complete and maintain operational records and paperwork as required.
- Report access issues and other operational challenges, helping to identify suitable solutions.
- Support and assist colleagues, including new team members.
- Contribute to service delivery during peak periods and public holiday operations.
Essential Requirements:
- Full UK Driving Licence.
- Experience of manual handling and working in a physically demanding environment.
- Ability to undertake regular walking, lifting and outdoor working in all weather conditions.
- Strong commitment to health and safety.
- Good communication and customer service skills.
- Flexible approach to working hours and service needs.
Desirable Requirements:
- Experience within waste, recycling or environmental services.
- Safety awareness training.
- Knowledge of the local area.
What We Offer:
- Competitive salary: GBP 29,562 - 29,985 per year
- Flexible working hours
- 36 hour week
- Generous holiday entitlement
- Hillingdon Sports & Leisure discounts
- Salary sacrifice schemes
- Cycle to work scheme
- Local Government Pension Scheme
- Perkbox benefits
- Mental health support and counselling services
- Travel support
- Trade union membership
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