Recruitment Officer

We help the UK move forward, faster.

For nearly 150 years, we've protected the UK economy with deep expertise and rigour, building the confidence that helps businesses access lending, investment and opportunity.

We help people deal with personal insolvency. We make statutory redundancy payments when insolvent employers can't. We investigate director conduct and take action where it's needed.

And right now, we're changing how we do all of this, becoming faster, more digitally driven, and more focused on stopping problems before they escalate.

More than 2,000 of us work in offices across England, Scotland and Wales. It might be time for you to join us.

The Role

We're looking for a Recruitment Officer who wants more than a job that ticks boxes. As a Recruitment Officer, you will help managers recruit fairly and help candidates move through the process with clear information and timely support. Your work will help create a modern, sustainable Insolvency Service by supporting the recruitment of the people it needs to deliver its services.

This is a role for someone who wants to think bigger, challenge the way things have always been done, and take ownership of the outcomes that matter.

We offer full-time, part-time, job share, and flexible working. We invest in your development and give our people the space to grow, take ownership and make decisions.

Job description

You will join the Central Recruitment Team within our People and Communications operating group, reporting to a Recruitment Manager. The team helps managers recruit the people they need and supports candidates through a fair and effective recruitment process.

You will coordinate recruitment campaigns from start to finish, working closely with hiring managers, the Government Recruitment Service and recruitment colleagues. You will provide practical recruitment advice, check information, keep activity on track and help resolve issues, seeking further advice where needed.

Alongside campaign work, you may also support recruitment projects and improvements to our services and ways of working, helping us develop a more modern and effective recruitment service.

Responsibilities:

• Coordinate recruitment campaigns from vacancy preparation through assessment, offers and onboarding, keeping actions and records up to date
• Advise and challenge hiring managers on recruitment processes and help them prepare clear, accurate adverts and assessment information
• Check campaign information, approvals and outcomes against agreed requirements, identifying errors and raising concerns promptly
• Work with the Government Recruitment Service and colleagues to resolve queries, manage priorities and keep campaigns moving
• Give candidates and panel members clear, timely information and coordinate requests for recruitment adjustments through the appropriate process
• Maintain accurate records and handle personal information securely, using approved templates and referring non-standard terms or decisions to the appropriate owner
• Share knowledge, support recruitment guidance and training, and suggest practical improvements to service quality

Person specification

We're looking for someone who can:

• Take ownership of their work, manage competing priorities and meet deadlines while maintaining accuracy and treating people fairly
• Explain information clearly, listen to different needs and handle challenging queries calmly and professionally
• Build positive working relationships with colleagues and hiring managers, working together to resolve problems and keep people informed
• Use guidance and evidence to reach a reasoned view, explain their thinking and recognise when to seek advice or refer a decision
• Learn new systems and processes, use feedback and suggest practical ways to improve the service

Essential skills and experience

You must be able to demonstrate experience of:

• Applying written guidance or procedures to provide accurate information or advice
• Supporting customers or colleagues and working with others to resolve queries or deliver a service
• Checking information and maintaining accurate records
• Using digital tools, such as Word, Excel and Outlook, to organise work, manage information and communicate

Desirable experience

It would be helpful, but is not essential, if you have experience of working in recruitment or HR.

Benefits

Alongside your salary of £31,200, Insolvency Service contributes £9,038 towards you being a member of the Civil Service Defined Benefit Pension scheme.

We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:

• Flexible working arrangements and flexi-time
• Full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years' service
• In addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
• Competitive maternity, paternity and parental leave
• 5 days paid leave for learning and development
• 5 days paid for volunteering
• A Cycle to work scheme
• Staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life