Description
We are seeking a Receptionist to join our team at Arbrook House Care Home in Esher. As the first point of contact for visitors, you will play a crucial role in delivering exceptional customer service.
Key Responsibilities:
- Act as the first point of contact for all visitors to the home
- Manage new enquiries and provide advice and support both face-to-face and over the phone
- Conduct show-arounds within the care home
- Support the Home Manager and Administrator with clerical duties
- Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed
Requirements:
- Previous experience as a Receptionist with excellent customer service skills
- Friendly and approachable demeanor, both face-to-face and over the phone
- Ability to build strong relationships with residents, families, and internal teams
- Organized and efficient with a caring attitude
Benefits:
- Flexible working patterns
- Comprehensive induction (fully paid)
- Free meal on every shift
- DBS Check and Uniform provided and paid for by Bupa
- Access to discounts at various gyms and fitness facilities across the UK
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