Description
We are seeking an experienced Receptionist to join our team at Spire Nottingham Hospital in Tollerton. As the first point of contact for patients, you will be responsible for registering and directing patients, consultants, and hospital teams in a professional and caring manner.
Job Responsibilities:
- Welcome, register, and collect patient information
- Direct patients, consultants, and hospital teams
- Comply with NHS forms and processes
- Process in-patient/out-patient charges
- Discharge patients onto the computer system
- Manage the hospital switchboard
Requirements:
- Personable individual with excellent customer service skills
- Good basic PC skills, including Word, Excel, and Outlook
- High degree of accuracy in administration
- Great communication skills
- Experience in a customer service environment
- Experience with information management systems
- Professional telephone manner
- Good knowledge of medical terminology
- RSA level II or equivalent is desirable
Benefits:
- Competitive salary
- 35 days annual leave
- Employer and employee contributory pension
- ‘Spire for you’ reward platform
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free DBS
- Full induction and training
- Opportunities for further training and progression
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