Description
We are seeking a full-time Receptionist to join our team at Middlesex Manor Care Home in Wembley. As the first point of contact for visitors, you will play a crucial role in delivering exceptional customer service and supporting our residents and their families.
Job Responsibilities:
- Act as the first point of contact for all visitors to the home
- Manage new enquiries and provide advice and support both face-to-face and over the phone
- Conduct show-arounds within the care home
- Support the Home Manager and Administrator with clerical duties
- Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed
Requirements:
- Previous experience as a Receptionist with excellent customer service skills
- Friendly and approachable demeanor, both face-to-face and over the phone
- Organised and able to build strong relationships with residents, families, and internal teams
- Caring attitude with a dedication to making a real difference in people's lives
Benefits:
- Competitive salary: £24,862.50 - £26,804.94 per annum, depending on experience
- 28 days holiday per year
- Free access to 24/7 support, advice, and treatment through My Healthcare
- Annual allowance of approximately £350 for Bupa healthcare products
- Wagestream: early access to up to 40% of earned wages
- Sick pay scheme in addition to statutory sick pay
- Long service rewards, including ecards, extra holidays, and money
- Free meal on every shift
- Interest-free annual travel loan for public transport season tickets
- Range of Bupa pension plans
- Parental leave schemes
- Menopause Plan for women's health and wellbeing
- Access to discounts at gyms and fitness facilities across the UK
About Bupa: We're a health insurer and provider, driven by our purpose of helping people live longer, healthier, happier lives. We champion diversity and encourage applications from people with diverse backgrounds and experiences.
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