Programme Support Officer

The Digital Markets Unit has been established to promote greater competition and innovation in digital markets, to the benefit of consumers, under the new digital markets competition regime.

The Programme Support Officer will primarily be part of a multidisciplinary team working on a Strategic Market Status (SMS) investigation or other related preparatory investigation work. This may include supporting stakeholder engagement, document management, and other administrative support.

Responsibilities:

• Supporting the DMU case team’s planning and execution of investigations, including working effectively with other CMA professions.
• Supporting the team’s stakeholder engagement activity, including contributing to the preparation of meeting-related materials, taking accurate minutes, and ensuring that stakeholder databases and materials are kept up to date.
• Contributing to the drafting of correspondence, written and oral summaries, and team discussions.
• With guidance and as required, analysing information that can contribute to the team’s assessment of information.
• Maintaining best practice document and case management systems, including providing administrative support to the team to help encourage use of these systems effectively.
• Providing some wider administrative support to the Digital Markets Unit, which may include supporting on wider DMU matters, reporting, monitoring, recruitment, and onboarding-related tasks.

Person specification:

• Experience working independently and prioritising work to deliver to tight deadlines in a busy work environment.
• Experience undertaking administrative duties, such as preparing reports, creating and maintaining databases, and/or carrying out record keeping.
• Good written and verbal communication skills, with the ability to tailor your approach depending on the audience.
• Some demonstrable experience of building effective relationships with individuals and teams, whether that is internal or external to the organisation.

Benefits:

• Salary of £32,330 - £34,658 per year
• 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday
• Access to a wide range of other types of leave, including generous maternity, paternity, shared parental leave, and adoption options, as well as paid special leave for volunteering
• Season ticket loans, cycle to work scheme, flu vaccinations, and eye tests
• Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK-wide attractions, and a free Tastecard
• A range of wellbeing benefits, including an employee assistance programme, flexible working options, and family-friendly policies