Programme Management Office Support Officer

The Defence Housing Service (DHS) is being created through the Armed Forces Bill to deliver a step-change in housing for the UK’s Armed Forces and their families. This is one of the most ambitious housing transformation programmes in the UK today, backed by a £9.2 billion investment.

As a Programme Management Office (PMO) Support Officer, you’ll play a key role in supporting the delivery of the DHS programme, helping to ensure projects are effectively planned, controlled and aligned with strategic objectives.

Responsibilities:

• Deliver core PMO support, providing the processes, tools, resources and techniques needed to support effective programme and project delivery.
• Champion programme and portfolio best practice and support the development of project delivery capability, including coordinating training and monitoring skills maturity.
• Build and maintain effective stakeholder relationships, ensuring appropriate engagement with those who influence programme delivery and performance.
• Support business transformation and continuous improvement, helping to embed positive changes across the business area.
• Coordinate project performance reporting across cost, time and quality, maintaining dashboards and management information to provide senior leaders with clear oversight of delivery.
• Collate project returns and produce reports, briefings, submissions and recommendations to support informed decision-making.
• Coordinate governance and assurance activities, including business case and investment approvals, change control and programme and project assurance.
• Support effective risk and issue management, helping teams identify, prioritise, assign, monitor and escalate risks that could impact delivery.
• Support a high-performing and inclusive team culture, promoting continuous professional development, professional excellence, psychological safety and individual and team growth.

Person Specification:

• Experience of supporting the delivery of multiple projects or programmes, working across a range of activities, priorities and deadlines.
• Strong interpersonal skills, and the ability to develop effective relationships with a wide range of stakeholders.
• Ability to work well under pressure, motivating and supporting others to deliver under challenging timescales and competing priorities.
• Experience of promoting diversity, inclusion and equality of opportunity, respecting differences.

Benefits:

• Salary of £46,040 per year
• 25 days’ annual leave plus one day a year up to 30 days after five years, and eight bank holidays
• An extra day off to honour the sovereign’s birthday
• Flexible and hybrid working wherever possible
• Market-leading employer pension contribution of around 28.97%
• Enhanced parental leave schemes
• Recognition awards
• Access to specialist training and funded professional qualifications
• Support for progression