People Operations Specialist, Singapore (12-months contract)

Job Overview

We are looking for a passionate and detail-oriented People Operations Specialist to join our team in Singapore and champion our mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive.

Responsibilities

• Champion key employee lifecycle processes across APJC, including onboarding, internal transfers, organisational changes, and offboarding.
• Provide timely, high-quality support to employee inquiries through Zendesk.
• Act as a proactive liaison between employees and specialised teams such as Payroll, Benefits, and Legal.
• Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits.
• Analyse employee feedback and process metrics to identify opportunities for process enhancements.
• Support strategic HR initiatives and projects, contributing to HR system implementations, vendor management, and regional programs.

Requirements

• 2+ years in HR administration and comfortable handling sensitive employee information with discretion.
• Highly organised with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
• Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
• Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
• Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
• Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
• Familiarity with Workday or Zendesk would be an advantage.

What Makes Cloudflare Special?

Cloudflare is committed to helping build a better Internet and protecting the free and open Internet. We have various initiatives such as Project Galileo and the Athenian Project, and we also released 1.1.1.1, a faster, more secure, and privacy-centric public DNS resolver.

Equal Opportunity Employer

Cloudflare is an equal opportunity employer and welcomes applications from all qualified candidates.