C&B / HR Operations Specialist

The C&B / HR Operations Specialist is responsible for delivering accurate and efficient payroll, employee lifecycle, compensation, and HR operational services while ensuring a seamless employee experience across onboarding, employment, and offboarding processes.

Responsibilities and Duties

Payroll Administration

• Manage the monthly end-to-end payroll process by collating, validating, and reconciling payroll inputs to ensure accuracy, compliance, and timely salary disbursement.
• Process and verify overtime payments, allowances, deductions, variable pay elements, and final settlements in line with company policies and UAE labour requirements.
• Coordinate closely with Finance and relevant stakeholders to resolve payroll discrepancies and employee payroll-related queries.
• Maintain payroll records and ensure confidentiality, accuracy, and compliance with internal controls.

Onboarding & Employee Lifecycle Management

• Coordinate and administer all onboarding activities for new joiners, ensuring a seamless and positive employee experience.
• Prepare and validate employee documentation, contracts, system access requests, and employee master data within HR systems.
• Facilitate payroll and benefits enrollment, ensuring all employee records are accurate and completed within established timelines.
• Liaise with HR, IT, Finance, Medical Operations, and other business functions to ensure successful onboarding and integration of new employees.

Offboarding & Employee Separation Processes

• Manage resignation and termination processes in accordance with company policies and UAE labour regulations.
• Coordinate employee exit activities, including documentation, system access closures, clearance processes, and exit communications.
• Validate leave balances, process final settlements, and ensure timely cessation of employee benefits.
• Maintain accurate employee records and ensure all offboarding requirements are completed within agreed service levels.

Compensation & Benefits Administration

• Support the administration of compensation and benefits programs across the organization.
• Process salary revisions, promotions, allowances, bonuses, incentives, and other employee compensation changes.
• Assist in the implementation and communication of compensation and benefits initiatives.
• Provide first-line support to employees regarding compensation, payroll, and benefits-related inquiries.
• Maintain compensation and employee records while ensuring accuracy and data integrity.

HR Systems, Reporting & Data Management

• Maintain employee data within HRIS platforms, ensuring data accuracy, completeness, and compliance with organizational standards.
• Generate and analyze HR reports relating to payroll, headcount, compensation, employee movements, and workforce metrics.
• Utilize advanced Excel capabilities, including formulas, pivot tables, data validation, and reporting tools, to support operational requirements.
• Contribute to HR system enhancements, testing activities, process improvements, and digital HR initiatives, including Workday and related platforms.
• Support data audits and ensure compliance with internal governance and reporting requirements.

Compliance & Employee Support

• Ensure HR operational activities comply with UAE Labour Law, company policies, and established HR procedures.
• Serve as a point of contact for employee inquiries related to payroll, benefits, onboarding, and offboarding processes.
• Support internal and external audits by providing accurate documentation and employment records.
• Contribute to continuous improvement initiatives that enhance HR operational efficiency and employee experience.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
• 3–5 years of experience in Compensation & Benefits, HR Operations, Payroll Administration, or a similar role.
• Strong knowledge of UAE payroll practices, employee lifecycle management, and labour legislation.
• Hands-on experience using HRIS, payroll systems, and workforce management platforms, preferably Workday.
• Advanced proficiency in Microsoft Excel and HR data reporting.
• Strong attention to detail, analytical skills, and the ability to manage confidential information with discretion.
• Excellent stakeholder management, communication, and organizational skills.