Operations Apprenticeship

The purpose of this role is to support the day-to-day operations of the operations business division, providing insights and expertise to help senior colleagues make informed decisions.

Accountabilities:

• Perform KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
• Monitor real-time transaction flow, trade updates, and exception queues to ensure timely and accurate trade representation across systems.
• Address incident, problem, and change management issues to improve services across the bank.
• Provide support to continuous improvement of the operational process and the development of best practices.
• Provide support for cleared derivatives, performing daily reconciliation of related fees, and undertaking complex customer and product-related processing activities.
• Participate in training and development programs to enhance skills and knowledge.

Analyst Expectations:

• Meet the needs of stakeholders/customers through operational excellence and customer service.
• Perform prescribed activities in a timely manner and to a high standard.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Gain and maintain an understanding of your role, how the team integrates to achieve overall objectives, and knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs.

Benefits:

• Competitive salary of £25,200 per annum.
• Opportunity to earn while working towards a Project Management Degree Apprenticeship.
• Permanent, full-time job with a competitive salary from day one.
• Support from a Programme Support Manager and a People Leader.
• Expert guidance from a specialist in your field.

Requirements:

• 3 A-levels at grades BBC, plus GCSE qualifications in both Maths and English at Grade C (4) or an equivalent qualification.
• Commitment and enthusiasm.
• Right to work in the UK for the full duration of the programme.

Location:

• Knutsford, Radbroke Hall.

Programme Details:

• The apprenticeship programme is designed for school leavers and career changers.
• The programme includes a Project Management Degree Apprenticeship.
• The programme lasts for 4-5 years, depending on the individual's progress.