Operations Apprenticeship

We are seeking a talented individual to join our Operations team as an apprentice, supporting the day-to-day operations of the operations business division. As an apprentice, you will provide insights and expertise to help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

Responsibilities:

• Perform KYC tasks while following standard procedures related to Client Due Diligence and AML policies
• Monitor real-time transaction flow, trade updates, and exception queues to ensure timely and accurate trade representation across systems
• Address incident, problem, and change management issues to improve services across the bank
• Provide support to continuous improvement of the operational process and the development of best practices
• Provide support for cleared derivatives, performing daily reconciliation of related fees and undertaking complex customer and product-related processing activities
• Participate in training and development programs to enhance skills and knowledge

Analyst Expectations:

• Meet the needs of stakeholders/customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members
• Identify escalation of policy breaches as required
• Take responsibility for customer service and operational execution tasks
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to

Benefits:

• Competitive salary of £25,200 per annum
• Opportunity to earn whilst working towards a Data Scientist Degree Apprenticeship
• Permanent, full-time job with a competitive salary from day one
• Support from a Programme Support Manager and a People Leader
• Expert in your specialist subject to share their knowledge

Requirements:

• 3 A-levels at grades BBC, plus GCSE qualifications in both Maths and English at Grade C (4) or an equivalent qualification
• Commitment and enthusiasm
• Eligibility for the Government's apprentice funding requirements