Description
We are seeking an experienced Ocean Specialist to join our team in Morbio Inferiore, Ticino. As an Ocean Specialist, you will be responsible for the autonomous management of sea freight shipments, including booking and pickups. You will also provide assistance and consultancy to our clients to ensure high-quality service and expand commercial relationships.
Responsibilities:
- Manage sea freight shipments autonomously, including booking and pickups
- Provide assistance and consultancy to clients to ensure high-quality service and expand commercial relationships
- Correspond with commercial partners, such as shipping companies, and our branches worldwide to ensure smooth processes
- Design and implement customised processes (SOPs) to achieve agreed-upon KPIs and optimise process quality
Qualifications:
- Completed commercial apprenticeship, preferably in the shipping sector
- At least 2 years of professional experience in the maritime sector
- Structured and quality-focused work method
- Strong customer orientation and teamworking skills
- Excellent written and spoken English (minimum level B2); knowledge of German is a plus
Benefits:
- We are a stable global organisation with international success and local team spirit
- We offer comprehensive training and professional development programmes
- We provide various opportunities for development within our global network
- We invest in modern workplaces and offer free parking
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