Description
This Specialist conducts market research and competitive intelligence projects that help the business understand its customers, competitors, and markets.
Responsibilities
- Designs and executes research studies to gather insights that support marketing and business objectives.
- Analyzes advertising, campaign, and creative trends to identify key findings and opportunities.
- Translates research results into clear, actionable insights and recommendations for marketing and business stakeholders.
- Supports marketing creative evaluation and campaign trend analysis.
- Partners with external research vendors to manage and successfully deliver research projects.
- Maintains research data repositories to ensure information remains accurate, secure, and easily accessible.
- Collaborates with internal stakeholders to understand business questions and research needs.
- Adheres to ethical, legal, and data privacy requirements in all research activities.
- Contributes to larger cross-functional initiatives and projects under general direction.
Education & Experience Recommended
- Four-year or Graduate Degree in Marketing, Communications, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 3-5 years of work experience, preferably in marketing, project management, or a related field.
- Proven track record of leading end-to-end market research and competitive intelligence projects, from scoping the business question through final recommendation.
- Hands-on experience shaping both syndicated and primary research agendas, including defining research priorities with business stakeholders.
- Demonstrated ability to identify key industry issues and turn trends into clearly stated opportunities and threats for the business.
- Experience developing actionable marketing recommendations that have informed strategic planning decisions, with examples of business impact.
- Advertising and creative campaign experience.
- Experience managing research vendors, including scoping work, evaluating proposals, and participating in contract negotiations.
- Ability to partner with internal stakeholders to frame business problems and design research projects (methodology, sample, instrument) that answer them.
- Working knowledge of research ethics and data privacy and protection requirements (e.g., GDPR, CCPA), with experience applying them to research programs.
- Proven ability to work independently on complex, ambiguous projects and use sound judgment to resolve business issues.
- Strong storytelling and presentation skills, with experience presenting insights to senior leaders.
Preferred Qualifications
- Experience in the technology, hardware, or B2B/commercial sector.
- Experience with syndicated data sources and analyst firms such as IDC, Gartner, or Forrester.
- Proficiency in Power BI or similar tools for dashboards and data visualization.
- Applied knowledge of statistics and quantitative methods (e.g., segmentation, regression, conjoint).
- Experience contributing to new product development or go-to-market planning through research.
- Experience using AI tools to accelerate research synthesis or analysis.
- Experience and passion for engaging with creative and effective advertising and understanding of campaign impact
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including:
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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