Local Account Manager

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, leadership-focused environment that prioritizes customer service and innovation.

As a Local Account Manager, you will dedicate yourself to the success of Expeditors and our customers using ethical business practices, personal commitment, and a passion for delivering exceptional results.

Key Responsibilities

• Customer Engagement & Relationship Expansion: Build strong relationships with customers to gain strategic insights and influence. Act as a trusted advisor, understanding customer ecosystems, supply chains, and business objectives.
• Business Development & Growth Strategy: Develop and execute strategic business plans that drive revenue growth and align with customer goals.
• Operational Excellence & Enablement: Ensure accurate customer setup and documentation in systems, monitor KPIs, and drive adoption of technology and process improvements.
• Collaboration & Communication: Facilitate cross-functional collaboration, communicate effectively with internal and external stakeholders, and support invoicing, collections, and administrative processes.
• Performance & Data Intelligence: Analyze trends, measure performance, and identify areas for improvement using business intelligence tools.
• Professionalism & Development: Embody company values and cultural attributes, and pursue continuous learning and development to enhance expertise and effectiveness.

What We Expect From You

• A growth-oriented mindset with a strong focus on customer success and business expansion
• Exceptional relationship-building and communication skills
• Strategic thinking with the ability to translate insights into action
• Strong organizational skills and time management skills
• Attention to detail
• A collaborative spirit and commitment to continuous improvement
• A driven and resolute individual who wants to make an impact!

Qualifications & Preferred Skills

• University or equivalent business qualifications
• Expeditors or industry experience
• Proven work experience in business development
• Knowledge of Expeditors products and services
• Knowledge of required Expeditors operating systems
• Proficient in MS Office and CRM software
• Ability to communicate up and down management hierarchy with equal effectiveness
• Strong presentation skills
• Proven project management skills
• Strong analytical skills
• Ability to perform and meet KPI requirements
• Proven problem-solving and interpersonal skills
• Charismatic with an ability to connect
• English proficiency

Additional Information

Expeditors offers excellent benefits, including:

• Paid Vacation
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program