Host, Notch8 - Seasonal, Full-Time

Join the team at Fairmont Hotel Vancouver, a luxury hotel located in the heart of downtown Vancouver. As a Seasonal Host at Notch8, you'll be the first and last impression of the Notch8 experience, welcoming guests with genuine warmth and setting the tone for a memorable visit.

You'll help create a seamless flow throughout the restaurant, thoughtfully managing reservations and seating while ensuring every guest feels recognized, welcomed, and cared for.

What's in It for You

• Seasonal full-time opportunity from November 2026 to January 31, 2027
• Competitive hourly pay starting at $26.75
• Complimentary meals during shifts through the Colleague Dining Program
• Discount program offering up to 50% off select Pacific Northwest food & beverage venues
• Opportunity to work with experienced hospitality professionals in a luxury hotel environment
• Access to global opportunities through colleague travel and internal mobility programs
• Participation in Corporate Social Responsibility initiatives

What You'll Be Doing

• Provide a warm, professional, and engaging welcome and farewell to every guest
• Manage reservations, guest profiles, seating plans, and waitlists accurately and efficiently
• Coordinate table assignments and restaurant flow in collaboration with Servers and restaurant leadership
• Anticipate guest needs and recognize special occasions, preferences, and requests to help personalize the dining experience
• Answer telephone and in-person inquiries regarding reservations, menus, operating hours, and hotel offerings
• Maintain current knowledge of Notch8 menus, seasonal features, promotions, and hotel experiences
• Communicate guest preferences, dietary restrictions, allergies, and special requests to the appropriate colleagues
• Assist with guest concerns thoughtfully and professionally, involving restaurant leadership when appropriate
• Maintain an organized, polished, and welcoming host area throughout service
• Support the restaurant team during peak periods with table resets and other front-of-house duties as required

Qualifications

• Previous Host, restaurant, or guest service experience, preferably within a high-volume upscale restaurant or luxury hotel environment
• A genuine passion for hospitality and creating memorable guest experiences
• A warm, confident, and engaging presence with strong interpersonal skills
• Excellent communication and organizational abilities
• Experience with OpenTable or another restaurant reservation system is an asset
• Experience with a Point of Sale (POS) system is an asset
• Ability to manage reservations, seating priorities, and multiple guest requests in a fast-paced environment
• Ability to remain calm, gracious, and solution-focused during busy service periods
• Strong attention to detail and the ability to anticipate guest needs
• A collaborative, team-first approach
• Reliability, punctuality, and professional presentation
• Valid Serving It Right certification, if required for the duties of the position
• Professional fluency in spoken and written English; additional languages are an asset