Description
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.
The Global Property Principal is responsible for the operational performance and optimisation of Telstra's global commercial and non-network property portfolio. The role leads the effective operation of our workplaces and property services, ensuring they are safe, secure, compliant and commercially effective, while delivering a great experience for our people and acting as a key strategic and operational interface across Global Property, the business and our property service partners.
Responsibilities
- Drive the delivery of successful program initiatives and projects across multiple operations to deliver best practice outcomes for stakeholders
- Lead the operational management of Telstra's global commercial and non-network property portfolio, ensuring workplaces and property services are delivered effectively through our internal teams and property service partners
- Drive portfolio performance and optimisation, balancing operational requirements, employee experience, utilisation, cost, risk and longer-term property strategy
- Oversee the delivery of property initiatives across our Hub, Local and Depot portfolio, including relocations, consolidations, minor and major works, capital programs and asset lifecycle requirements
- Own the performance of key property service partners, including service delivery, commercial performance, KPIs, issue resolution and continuous improvement
- Ensure workplace operations meet requirements for safety, security, compliance, accessibility and operational resilience, with clear ownership of risks, controls and remediation
- Lead property data, reporting and insights to improve decision-making, portfolio performance and operational efficiency, with a strong focus on automation and simplification
- Build strong relationships across the business and with external partners to resolve operational issues, anticipate future requirements and improve property outcomes
- Lead procurement and supplier management activities and oversee Opex and Capex planning, forecasting, performance and optimisation
- Maintain effective property governance, frameworks, standards and controls, ensuring clear accountabilities, decision-making and escalation across the portfolio
- Drive continuous improvement across Global Property, simplifying processes and establishing consistent ways of working across domestic and international locations.
What We Offer
- Performance-related pay
- Access to thousands of learning programs so you can level-up
- Global presence across 22 countries; opportunities to work where we do business
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided (laptop + mobile phone + plan paid for)
About You
- Extensive experience leading property operations across a large, complex, multi-site portfolio, with accountability for operational performance, service delivery, risk and issue resolution
- Strong commercial property experience, with a demonstrated understanding of facilities management, portfolio optimisation, property services, asset management and workplace operations
- Demonstrated experience leading workplace and property transformation from strategy through to implementation, ensuring changes are successfully delivered and embedded into ongoing operations
- Demonstrated experience managing outsourced property or facilities service providers, including supplier performance, commercial outcomes, service levels and continuous improvement
- Strong financial and commercial capability, including Opex and Capex planning, forecasting and cost optimisation
- Proven ability to lead multiple property programs and operational priorities concurrently in a complex environment
- Strong understanding of property risk, safety, security, compliance, governance and assurance requirements
- Proven people leadership capability, with the ability to lead teams and influence outcomes across internal and external partners
- Relevant tertiary qualifications in property, facilities management, project management, business or a related discipline. Relevant industry qualifications or equivalent experience are highly regarded.
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