Front Office Team Member

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, we gather more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.

As a Front Office Team Member, you will provide efficient service for guest registration and departure, maintain accurate guest accounts, and provide accurate, helpful information.

Your main responsibilities will include:

• Providing efficient service for guest registration and departure
• Maintaining accurate guest accounts and providing accurate, helpful information
• Attending to all incoming calls via the switchboard in a professional and polite manner
• Maintaining strict security procedures to ensure guest confidentiality and safety

To be successful in this role, you will need:

• Some experience in retail, hospitality or a customer-facing role
• Excellent communication skills
• Strong organisational skills
• A positive, can-do attitude

We offer:

• Hourly rate £13.45
• Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.