Café Team Member 21h

As a valued member of our café team, you'll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store.

Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest.

With a natural ability to put the customer first and adapt to their needs, you'll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality.

You'll have the opportunity to provide high-level service at every touchpoint-from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way.

You'll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence.

In this role, you'll also play a key part in promoting the café's values, culture, and concept, while contributing to the smooth daily operations of the in-store café.

Previous experience in food and beverage or customer service is a plus-but not essential.

What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences.

Qualifications:

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable & flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-orientated: Proactive and driven to take initiative and get things done with quality.
• Good communication skills: You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
• A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
• Good English language skills

Additional Information: This is a part-time position with a contract of 21 hours a week.

Benefits: We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. In addition to this, Netherlands-based colleagues also receive:

• 25 days of annual leave
• Employee Assistance Program to support a healthy work-life balance
• Corporate Benefits
• Company pension scheme