Food and Guest Service Representative

We are seeking a Food and Guest Service Representative to join our team at Intermountain Health McKay-Dee Hospital.

As a Food and Guest Service Representative, you will perform a variety of food and guest service duties under general supervision. This role includes patient meal tray assembly and delivery, cashier duties, food assembly and serving, and cleaning.

Essential Functions:

• Deliver and present trays to patients using the standard process
• Prepare food according to system standards, including assembling ingredients for salads, sandwiches, vegetables, and fruit
• Follow standardised practices for Nutrition Services, including meal delivery and maintaining required stock levels
• Perform housekeeping functions, including cleaning and sanitising surfaces, floor care, and equipment maintenance
• Process cash and credit transactions accurately and resolve basic customer service issues independently

Posting Specifics:

• Rate: $17.68 - $22.99 per hour, depending on experience
• Benefits Eligibility: No
• Shift: Afternoon/evening (between 8 AM and 7:30 PM) with rotating weekends
• Department: Cafe - McKay Dee Hospital

Qualifications:

• Food Handler Permit or ServSafe certification required by first day of work (in Utah and Idaho)
• Demonstrated ability to work with modified diets (preferred)
• Demonstrated ability to provide exceptional customer service (preferred)

Physical Requirements:

• Ongoing need to see and read information, labels, and monitors
• Frequent interactions with customers requiring communication and understanding of spoken information
• Manual dexterity to manipulate complex equipment with precision and accuracy
• Ability to lift and transport equipment, and work on hands and knees
• Remain standing for long periods and tolerate extreme temperatures