Description
We are seeking a Food & Beverage Supervisor to join our team at SLS Dubai Hotel and Residences, a luxury lifestyle 5-star city hotel in Downtown Dubai.
As a Food & Beverage Supervisor, you will be responsible for ensuring the smooth day-to-day operation of the restaurant, assisting the leadership team in achieving high guest satisfaction, guiding and leading the team, and performing manager duties in their absence.
Key responsibilities include:
- Maximizing sales potential and encouraging upselling to increase revenue and average check
- Ensuring cash floats are secured at all times and following company procedures when handling cash, credit cards, and cheques
- Minimizing abuse of operating equipment and ensuring requisitions for supplies are completed, delivered, and accounted for
- Maintaining a high customer profile, handling guest comments, questions, and complaints in a prompt and courteous manner
- Liaising with colleagues, Head Chef, and Reception to ensure efficient service and resolving guest issues
- Conducting regular inspections to ensure the company's assets are well-maintained and protected
Requirements:
- Minimum 2 years of management experience in restaurants and bars
- 1-2 years of experience in a public contact position, preferably in an upscale or lifestyle brand hotel
- Strong verbal and written communication skills in English
- Ability to multitask, work in a fast-paced environment, and maintain attention to detail
- Possess a gracious, friendly, and fun demeanor
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