Food and Beverage Supervisor

Join the team at Novotel Coventry as a Food and Beverage Supervisor. You'll play a key role in delivering memorable experiences for our guests.

As our Food & Beverage Supervisor, you'll be responsible for the day-to-day running of the department, ensuring our guests receive friendly, efficient and professional service every time.

Your responsibilities will include:

• Supervising and supporting the Food & Beverage team, leading by example and maintaining high service standards.
• Ensuring our restaurant, bar, conference and banqueting areas are fully prepared and presented to the required standard.
• Supporting the delivery of conferences, meetings, events and functions.
• Working closely with the kitchen team to ensure food and beverage requirements are communicated and delivered effectively.
• Ensuring the department is appropriately staffed according to business levels, events and occupancy.
• Providing outstanding customer service and responding positively to guest needs and requests.
• Ensuring team members are confident with till operation and that cash and security procedures are followed correctly.
• Supporting stock control, including beverage stock, stock rotation and general ordering requirements.
• Ensuring all food safety, hygiene, licensing and health & safety standards are followed.
• Supporting the training and development of team members.
• Ensuring staff are correctly presented and working to hotel standards.
• Identifying opportunities to increase revenue through great service and effective upselling.
• Maintaining excellent communication with colleagues and other departments.
• Supporting the Food & Beverage Manager with the smooth running of the operation.
• Being flexible and supporting other areas of the hotel when business needs require it.

We're looking for someone with a genuine passion for food, drink and hospitality who enjoys working with people and isn't afraid to get stuck in.

What we offer:

• 40-hour permanent contract.
• Training and development opportunities.
• Staff discounts within the Accor network.
• Opportunity to develop your career within a global hospitality brand.
• Supportive and friendly working environment.